What causes no sound on an XGIMI projector?
If you are trying to figure out how to fix XGIMI projector no sound, the issue usually comes down to a few common causes: the wrong audio output, muted settings, an HDMI device sending audio incorrectly, or a temporary firmware glitch.
XGIMI projectors such as the Horizon, Halo, MoGo, and Elfin models use Android TV or similar software, so both system settings and connected devices can affect audio.
Before assuming the built-in speakers are faulty, check whether the projector is receiving audio at all.
In many cases, the fix is simple and can be done in minutes.
Check the basics first
Start with the fastest checks, because they solve many sound issues without deeper troubleshooting.
- Make sure the volume is turned up on the projector and on the remote.
- Confirm the projector is not muted.
- Test audio from the projector menu or a built-in app like YouTube.
- Remove any external Bluetooth speaker or soundbar temporarily.
- Restart the projector and the source device.
If sound returns after a restart, the issue was likely caused by a temporary software conflict.
Verify the audio output setting
XGIMI projectors can send sound through different outputs, including built-in speakers, Bluetooth devices, HDMI ARC/eARC equipment, or a USB audio accessory.
If the projector is sending audio to the wrong destination, you may hear nothing from the speakers you expected.
Open the projector’s settings and check the sound or audio output menu.
Look for options such as:
- Internal speaker
- Bluetooth audio
- HDMI ARC
- SPDIF or optical output
Set the output back to internal speakers if you want sound from the projector itself.
If you recently paired headphones, a speaker, or a soundbar, disconnect them and test again.
Test the source device and HDMI connection
When an external device is connected, the problem may not be the projector at all.
A streaming stick, game console, laptop, or set-top box may be sending video without compatible audio.
Try these HDMI checks
- Reseat the HDMI cable on both ends.
- Try a different HDMI cable.
- Switch to another HDMI port if available.
- Test with a different source device.
- Check whether the source device volume is muted.
Some devices default to surround sound formats such as Dolby Digital or DTS.
If the projector or connected audio setup does not support that format, no sound may play.
In the source device’s audio settings, change the output to PCM, stereo, or automatic.
Adjust audio format settings
Audio format mismatches are a frequent reason people search for how to fix XGIMI projector no sound.
The projector may be working, but the content is encoded in a format the current output path cannot decode.
Look for audio settings on the source device and in any streaming app.
Useful changes include:
- Switching from Dolby Digital to PCM
- Disabling passthrough audio temporarily
- Using stereo instead of multi-channel audio
- Turning off advanced sound processing features
If you use a soundbar or AV receiver, make sure the entire chain supports the selected format.
HDMI ARC and eARC settings on TVs or receivers can also affect sound routing.
Check Bluetooth audio pairing
XGIMI projectors often connect to Bluetooth speakers and headphones.
That convenience can create confusion when audio is routed away from the internal speakers.
Go into Bluetooth settings and review the paired devices.
If a speaker or headset is connected, disconnect it and try playing audio again through the projector.
If needed, unpair the device completely, then restart Bluetooth and pair it again later.
If you are using Bluetooth and hear video delay rather than silence, the issue may be latency rather than a full audio failure.
In that case, test the projector speakers directly to isolate the problem.
Inspect app and streaming settings
Sometimes the projector itself plays sound normally, but one app does not.
Streaming services such as Netflix, Prime Video, Disney+, or YouTube can use app-specific audio settings or DRM-protected playback paths that behave differently from local files.
If only one app has no sound, try the following:
- Force stop the app and reopen it.
- Clear the app cache.
- Sign out and sign back in.
- Update the app from the store.
- Test another title or another app.
Also check whether the app is set to a language track or audio profile that is unavailable on your device or region.
Update XGIMI firmware and apps
Firmware bugs can affect speaker output, HDMI switching, Bluetooth behavior, and volume control.
XGIMI regularly releases software updates that improve compatibility and fix audio issues.
Check for system updates in the projector settings and install any available firmware.
After updating, restart the projector fully, not just a quick sleep wake cycle.
Update streaming apps as well, especially if the issue started after an app change or after installing new software.
Reset sound-related settings
If the audio problem persists, a settings conflict may be the cause.
Resetting sound preferences can restore normal behavior without erasing the entire device.
Depending on your model, look for options such as:
- Reset audio settings
- Restore default sound mode
- Reset Bluetooth connections
- Reboot system settings
Use a full factory reset only if other methods fail.
A factory reset can clear corrupted configuration data, but it also removes installed apps and stored preferences.
Test the built-in speakers directly
To isolate whether the issue is with the projector speakers or an external connection, play audio from a built-in source.
Use YouTube, a system sound test, or a locally stored video file.
If you hear sound there, the internal speakers are working and the problem is likely the external device, cable, or app.
If there is still no sound from any built-in source, inspect speaker grille openings for dust or obstruction and listen carefully for very low-volume output.
Persistent silence across all sources may indicate a hardware problem, especially after power surges, drops, or liquid exposure.
Use safe power and restart steps
Power instability can leave a projector’s audio subsystem in a bad state.
A proper power cycle can clear it.
Perform a full power reset
- Turn the projector off.
- Unplug it from power for at least 60 seconds.
- Disconnect HDMI and USB devices.
- Plug it back in and restart.
This process can help if the audio stopped after a crash, sudden shutdown, or source switch.
When to contact XGIMI support
If you have checked output settings, HDMI connections, Bluetooth pairing, firmware, and app audio options but still have no sound, the projector may need service.
Contact XGIMI support if you notice distorted audio, no sound on every input, repeated system crashes, or unusual heat or odor.
Have your model name, serial number, firmware version, and a short description of what you already tested ready before contacting support.
That information helps speed up diagnostics and warranty evaluation.
Quick checklist for fixing XGIMI projector no sound
- Raise volume and confirm mute is off.
- Switch audio output back to internal speakers.
- Disconnect Bluetooth speakers or headphones.
- Test a different HDMI cable and source device.
- Change audio format to PCM or stereo.
- Update firmware and streaming apps.
- Clear app cache or reinstall the app.
- Power cycle the projector fully.
- Reset sound settings if needed.
Using this sequence will help you identify whether the problem is in the projector, the source device, or the audio path between them.